Short Run DVD and CD Media Production            Call Now! 253-847-5990

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Please download these terms in .rtf format here, print out, sign and include with order.

Pricing and Quotation Terms

Prices are quoted based upon orders being paid in advance and no products will ship without payment being made. All prices listed or quoted already include a 5% discount for cash payment. Orders on credit accounts or purchase orders lose this cash discount. Checks require 7-10 working days to clear and all orders paid by business or personal check will not be started until they clear.

All shipping will be paid by or charged to customer. Shipping of print proofs or other materials for customer's approval will be charged for and such transit times will not be included in turnaround times or delivery schedules.

Artwork provided for USB printing,inserts/cases, or other printing must meet TEK Services pre-press specifications and use TEK Services templates. For specifications and instructions, download our pre-press specification information sheet in .rtf or .pdf format. On orders requiring exact color matching of printed materials, client must provide a color match print and specify a hard-copy color proof for approval, or TEK Services will not be responsible for print color variations. Hard copy proofs and shipping will be charged for additional.

Any modifications, changes or conforming to our specifications will be charged for at current rates. All artwork revisions made after artwork has been approved will incur a service fee above and beyond the cost of materials. TEK Services will not be held liable for errors or omissions in the customer provided masters and art files for color separations or developing problems due to a file or font error once the proofing process is completed. WE WILL NOT BE RESPONSIBLE FOR SLOPPY PROOFING.

Turnaround or delivery times are quoted based on having all in-specification components and payment for the complete order in our hands and are approximations. If checkdiscs, art proofs or press proofs are requested or required as part of an order, turnaround or delivery time will be considered to begin the day following written or email receipt of approval of checkdisc(s) and return of proofs.

Turnaround or delivery times may vary with our production schedule and are based on business days [which are Mon-Fri excluding holidays]. If you require a specified delivery/turnaround time or deadline, we will endeavor to accomodate your request, however no guarantee of delivery or turnaround times is made or expressed. Specific delivery or turnaround time requests must be in writing. Delivery or turnaround times do not include in-transit or shipping times or artwork conforming time.

Orders requiring us to attempt to meet a schedule or specified shipping date will entail "rush" charges. Minimum rush charges will be applied for attempt to meet a specified ship date. Additional "rush" charges will apply for shortened production schedules or to meet 'ship by' dates.

Production, printing or data duplication orders will not be placed into production until all completed, in-specification materials for all components are in our hands. Multiple product production orders will not be placed into production until all completed, in-specification materials for all products are in our hands. Production on multiple product production orders requiring production samples will not be placed into final production until all samples have been approved in writing. Four color printing orders that require a proof will not be placed into final production until any color proof(s) are approved in writing.

All orders are subject to an industry standard 10% over or under run. All customers will be charged for actual quantities shipped.

TEK Services reserves the right to refuse any order for any reason whatsoever.

If an order is canceled, the customer is responsible for any art, materials, shipping or manufacturing charges incurred while in production preparation. A cancellation fee of up to 25% of the total order will be charged for orders that are cancelled after material production is started in addition to art and materials costs.

All materials submitted to TEK Services remain the property of the customer, but are not automatically returned with your order and return of materials must be requested in writing. The customer will bear any extra shipping charge(s) to return any production materials.

TEK Services cannot be held responsible for materials damaged in the transit process. Please insure your package accordingly. Report materials received damaged in transit to the carrier immediately.

Limitations of Liability

We reserve the right to change prices, materials, and specifications without notice or obligation.

All materials generated or used internally in the creation of the finished product, including films, separations, plates, molds, screens or other intermediate materials, become property of TEK Services. Masters will remain on file for reorders.

Do not send any data or masters that have not been backed up. TEK Services cannot be held responsible for lost or damaged data or masters.

Software piracy is a federal offense. We will not perform any illegal replication or production.

TEK Services will not be liable for any direct, indirect, special, incidental, reliance, or consequential damages however caused and regardless of character.

TEK Services limits liability to redo or refund (at our sole option) on the services performed, providing that the product is deemed defective by reason of workmanship or material. Reruns or refunds will only compensate the quantity of goods returned to us. If there is a problem with your order, it is your responsibility to notify us immediately. No product is replaced, or credit given more than thirty (30) days after the clients receipt of the product.

If you have any questions, call Sales Supoort at 253-847-5990 Ext. 100 for assistance.

Please download these terms in .rtf format here, print out, sign and include with order.

| USB Drives | policies/terms | contact us

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